1. Collection

   

1.1 Information MoolPay may collect:

For the purposes of this privacy statement, 'Personal Information' is any data which relates to an individual who may be In general, you may browse our website without providing any Personal Information about yourself. However, we collect certain information such as identified from that data, or from a combination of a set of data, and other information which is in possession of MoolPay

   

a. Personal Information

You may be required to provide certain information such as Your name, Date of birth, address , email ID, phone number, photograph, documents to prove identity or address, Gender , and any other details capable of identifying You (Information) for the provision of the Services to You via the Platform. MoolPay collects only such Personal Information that MoolPay believes to be relevant and is required to understand You or Your interests and for the provision of the Services.

   

b. Non-Personal Information:

MoolPay may collect technical data such as the IP address of Your device, device ID, the IMEI of Your mobile device, IMSI of Your SIM, etc. As this will not contain any personally identifiable information, MoolPay may use this Non-Personal Information in any manner as MoolPay deems fit.

   

c.Cookies and Usage Data:

(i). Usage Data:

We may also collect information how the Service is accessed and used (Usage Data). This Usage Data may include information such as your computer's Internet Protocol address (exm. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data

(ii). Tracking & Cookies Data:

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

(iii).

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

(iv).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service

(v).

Examples of Cookies we use:

Session Cookies.

We use Session Cookies to operate our Service.

Preference Cookies.

We use Preference Cookies to remember your preferences and various settings.

Security Cookies.

We use Security Cookies for security purposes.

2. Use of Information by MoolPay

The Information provided by You to MoolPay will be kept confidential to the maximum possible extent, and may be used for a number of purposes connected with MoolPay’s business operations which may include the following:

   

To provide and maintain the Service

   

1.1 Information MoolPay may collect:

a) To notify you about changes to our Service

b) To provide better usability, troubleshooting and site maintenance

c) To allow you to participate in interactive features of our Service when you choose to do so

d) To provide customer care and support.

e) To provide analysis or valuable information so that we can improve the Service

f) To monitor the usage of the Service.

g) To detect, prevent and address technical issues.

h) Dealing with requests, enquiries and complaints and customer related activities.

i) To provide access to desirable content based on your preferences.

j) Marketing products and services and data analysis, including, for providing advertisements and surveys of relevance to You.

k) Personalizing and enhancing Your experience while using the Platform by presenting products and offers tailored to You; and,

l) Abiding with laws and law enforcement / regulatory requests

3. Disclosure

3.1 By accessing this website, you hereby give your express consent to share your Personal Information within:

• MoolPay or with any of its subsidiaries

• Business partners

• Service vendors

• Authorized third-party agents; or

• Contractors.

3.2Additionally, your consent may be implicit or implied or through course of conduct as necessary or appropriate or where the Information may be disclosed as follows:

(a) In any manner permitted under applicable law, including laws outside your country of residence;

(b) To comply with legal process whether local or foreign;

(c) To respond to requests from public and government authorities,including public and government authorities outside your place of residence;

(d) To enforce the terms and conditions of the Platform;

(e) To protect MoolPay's rights, privacy, safety or property, and/or that of MoolPay's affiliates,You or othres;and

(f) To allow MoolPay to pursue available remedies or limit the damages that MoolPay may sustain

4. links to Other Sites

4.1Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

4.2We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services

5. Information Security and Storage

5. 1 MoolPay uses reasonable security measures, at the minimum those mandated under Information Technology Act, 2000 as amended and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to safeguard and protect Your data and information. MoolPay has adopted reasonable security practices and procedures, in line with IS/ISO/IEC 27001, to include, strategic, operational, managerial, technical, and physical security controls to safeguard and protect Your data and information. MoolPay has implemented such measures, as stated above, to protect against unauthorized access to, and unlawful interception of Your Information. However, security risk cannot be completely eliminated while using the internet. You accept the inherent security implications of providing information over the internet and agree not to hold MoolPay responsible for any breach of security or the disclosure of personal information unless MoolPay has been grossly and willfully negligent.

5. 2 Notwithstanding anything contained in this Policy or elsewhere, MoolPay shall be under no liability whatsoever in case of occurrence of a force majeure event, including in case of non-availability of any portion of the Platform and/or the Services occasioned by any act of God, war, disease, revolution, riot, civil commotion, strike, lockout, flood, fire, failure of any public utility, man- made disaster, infrastructure failure, technology outages, failure of technology integration of partners or any other cause whatsoever, beyond the control of . Further, in case of a force majeure event, MoolPay shall not be liable for any breach of security or loss of data / Information or any Content uploaded by You to the Platform.

5. 3 Our Retention of Personal Data: MoolPay shall retains personal data for as long as necessary to provide the access to and use of the website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.

5. 4Data Deletion or Shredding: Any documents that contain sensitive or confidential information (and particularly sensitive personal data) will be disposed of as confidential waste and be subject to secure electronic deletion; some expired or superseded contracts may only warrant in-house shredding. The Document Disposal / Shredding will be carried out as per the Scheduled frequency.

6.Governing Law and Jurisdiction

class="text-justify"Any dispute over privacy issues will be subject to this Policy, the Terms of Service, and the law of the Republic of India. Courts in Bangalore, Karnataka alone shall have exclusive jurisdiction to hear disputes arising out of this Policy.
If You have questions or concerns about this Policy, please contact at the below mentioned details.
Mool Business Solutions Private Limited.
94/1 Chander Nagar, Alambagh, Lucknow, India, Uttar Pradesh 226005
Contact No. +91-7081-46-7081
Email: Customercare@moolpay.com